EUROPE: Delivery in 2 - 5 business days. Free shipping over 99€.

the typical legal stuff

Terms and conditions

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with https://www.dentro.store website (the “Service”) operated by Dentro -Aranda Creative Consultants SLU- (“us”, “we”, or “our”). Please read these Terms and Conditions carefully before using the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Dentro and its licensors. The Service is protected by copyright, trademark, and other laws of both Spain and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Dentro.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Dentro.

Dentro has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Dentro shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Limitation of Liability

In no event shall Dentro, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Dentro its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Spain, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact us

If you have any questions about these Terms, please contact us at info@dentro.com.

Returns & Exchanges

We offer a 30 days refund (excluding shipping costs) upon receipt of the package, if you change your mind.

The items must be returned in original condition and in the original, undamaged packing or similar protective tube/box. We reserve the right to refuse any returns, that do not fulfill these criteria. Please note that you are responsible for the shipping back to us.

Important! Returns and exchanges happens at your own risk and own expense (shipping costs is to be paid by you). If any items arrives back to us damaged we are only able to offer a 50% refund, excluding shipping costs and return costs if we have arranged the return shipment.

Please contact us at orders@dentro.store before returning any items and remember to state your order number and relevant contact information in the e-mail.

Shipping

All orders are shipped from our office in Barcelona, Spain, and we ship worldwide. All orders have track and trace.

Standard & Express shipping

All orders are shipped via UPS. We offer an express or standard option,

Delivery times

We dispatch all orders within 1-2 business days.

Standard shipping:

– Europe: 2-5 business days*
– Rest of the world: 5-12 business days*

* Some countries, remote cities or islands may have longer delivery times. Please get in touch if you need a more exact delivery time for your country/city.

Note! We can’t take responsibility for any delays out of our control, like customs delays etc. If your order is delayed you can find more info here.

If you are not home upon delivery
Whether standard or express, if you’re not in upon delivery UPS will try and deliver the next day. You can also reschedule the delivery by using your tracking number.

We highly recommend delivery to a UPS Access Point, if you think there won’t be anyone to sign for your poster.

Deliveries outside the European Union
Please be advised that local taxes and import duties may apply and is not included in the shipping costs.

Out of Stock

All product shown are in stock unless otherwise stated. However, if for some reason an item should be out of stock anyway, you will be advised by e-mail. If the item will be in stock again, you can choose to wait or cancel the order.

Colors

Due to the calibration differences between computer monitors, tablets and smartphones, etc. the color on the poster shown on our website may vary slightly from the actual poster.

Privacy Policy

This Privacy Policy establishes the terms in which Dentro (Aranda Creative Consultants SLU) uses and protects the information that is provided by its users when using your website. This company is committed to the security of its users’ data. When we ask you to fill in the fields of personal information with which you can be identified, we do so by ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated for what we recommend and we strongly encourage you to continually review this page to ensure that you agree to such changes.

Information that is collected

Our website may collect personal information such as: Name, contact information such as your email address and demographic information. Also when necessary, specific information may be required to process an order or make a delivery or billing.

Use of the information collected

Our website uses the information in order to provide the best possible service, particularly to maintain a registry of users, orders if applicable, and improve our products and services. It is possible that periodic emails will be sent through our site with special offers, new products and other advertising information that we consider relevant to you or that may benefit you, these emails will be sent to the address you provide and may be cancelled. anytime.

Dentro (Aranda Creative Consultants SLU) is highly committed to fulfil the commitment to keep your information safe. We use the most advanced systems and update them constantly to ensure that there is no unauthorized access.

Cookies

A cookie refers to a file that is sent for the purpose of requesting permission to be stored on your computer when accepting said file is created and the cookie then serves to have information regarding web traffic and also facilitates future visits to a website recurrent. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best-personalized service on your website.

Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service for websites, you do not give access to your computer information or you, unless you want it and provide it directly, visits to a website. You can accept or deny the use of cookies, however, most browsers automatically accept cookies because it serves to have a better web service. You can also change the configuration of your computer to decline cookies. If they decline, you may not be able to use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data in those other third-party sites. These sites are subject to their own privacy policies, so it is advisable to consult them to confirm that you agree with them.

Control of your personal information

At any time you may restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill in a form, such as the user registration form, you can check or uncheck the option to receive information by email. In case you have marked the option to receive our newsletter or advertising you can cancel it at any time.

This company will not sell, assign or distribute personal information that is collected without your consent, unless required by a judge with a court order.

Dentro (Aranda Creative Consultants SLU) reserves the right to change the terms of this Privacy Policy at any time.